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Presented by HCC’s 2024-2025 Concert Series
USHERS: Music Department
Volunteer Usher
Friday, December 6, 2024 at 6:30PM

Horowitz Visual and Performing Arts Center
10901 Little Patuxent Parkway
Howard Community College
Columbia, MD 21044

Dress Code: Black Top/Black Bottom

HCC’s Horowitz Center 2024-2025 Music Ushers

Thank you!!!


DRESS CODE: (ALL BLACK)
Ushers should look professional (business casual). Below are the minimum guidelines for attire:
collared shirt (tie not required)
dress pants, skirt, or dress
blouse or nice sweater

Unacceptable items - jeans, t-shirts, sneakers, sandals/flip-flops, sweatshirts/sweat pants, tank tops and shorts. If an usher reports to the venue in apparel that is deemed inappropriate, the usher will be excused.

PRE-SHOW TRAINING
There are a number of NEW pre-show procedures involving ushers for this season, including:
mobile tickets
barcode scanning for tickets
patron safety guidelines

NEED TO CHANGE YOUR VOLUNTEER SHIFT?
If you cannot usher on the date above,
YOU MUST CALL the Horowitz Center Box Office at 443-518-1500 ext 0.

Leave a detailed message, including your name and phone number. A Box Office Attendant will call you back the following business day to reschedule if there are still usher slots remaining for the run of the show.

USHER CREDIT
24 hours after you have completed your ushering shift, you will receive an usher shift completion email. This will verify that you completed your usher shift and it will indicate the number of volunteer hours available for the shift. Ushers who do not report for their shifts WILL NOT receive credit.

Need online help?
We have online tutorials to help patrons navigate our online box office system.


If you have any questions during this process, please call the Horowitz Center Box Office. You can also send us a screenshot of the screen where you are having difficulty.

CONTACT US
PHONE: 443-518-1500 EXT 0
EMAIL: boxoffice@howardcc.edu


CONFIRMATION INFORMATION:
After signing up, a confirmation email receipt will be sent from customerservice@ovationtix.com with the subject, "Horowitz Center Box Office: Order Confirmation".
Save or print your confirmation email for future reference. If you don't see your confirmation email within a few hours, check your spam/junk or promotions folder especially if you use Yahoo, Gmail, AOL, or Hotmail. If you don't receive it within 24 hours, email boxoffice@howardcc.edu or use the "Send The Box Office a Message" link above

EMAIL DELIVERY:
In order to ensure delivery of your confirmation information, please double check that the spelling of your email address is correct with the Box Office.



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