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Gift Cards
Use

How to redeem your code

Congratulations, you are the lucky recipient of a special Gift Card for use at the Cape Cod Theatre Company! Our Gift Cards are easy to redeem. Get started by first locating your Claim Code on the email or paper Gift Card you received, then follow these instructions:

To redeem a printed (paper) Gift Card:
  • Go to the Gift Card website at https://web.ovationtix.com/trs/store/148 and log in if you are a returning customer. If you are a new customer, please create a new account.
  • Once you have logged in, click on the My Account tab.
  • Click on the Gift Card tab.
  • Under the Register section, enter your Claim Code and click Apply.
  • Your Gift Card funds automatically will be applied to your Gift Card Balance.
  • Your Gift Card Balance will be stored in your account. We automatically will apply any available balance towards future orders unless you decide otherwise.

To redeem an email gift card:
  • Click on the Register button.
  • You will be directed to our website (https://web.ovationtix.com/trs/store/148).
  • Log in if you are a returning customer, new customers must create a new account.
  • Once you have logged in click on the Balance tab.
  • Your Gift Card Code will have been added automatically to your account once you logged in.
  • The Balance should reflect the new balance and show your recently added Gift Card Code.

If you want to check out without using your Gift Card Balance, you can deselect the check box next to "Use your $X.XX Gift Card Balance" on the same page you select your other payment method options.

Restrictions for using your gift card balance

Gift Cards cannot be used to purchase other Gift Cards or applied to any order containing another Gift Card.

Refunding gift card purchases

Gift card purchases will be refunded onto the original gift card. Purchases cannot be redeemed for cash.

Checking your gift card balance

You can find your current Gift Card Balance and usage history in Your Account under the Gift Cards tab.

Once you have entered the claim code on our website, we will keep the balance in your account for use on future purchases, so you do not need to enter the Claim Code again when you place your next order. (The original expiration date, if any, applies to any unused funds.)

If your order total is more than your Gift Card funds, the extra can be paid for by credit card.

You will see Gift Card funds reflected in the cost summary. If the funds do not show up there and your Gift Card has not expired, you might have more than one account; please contact us at 508.432.2002 or 1.866.811.4111.
Buying

How to purchase a gift card

On our website (www.capecodtheatrecompany.org), click on Gift Cards in the upper right corner of any page.

Under "Browse Designs" select a design by clicking on it.

Customize the Gift Card with all the necessary information. You have the option to print the Gift Card or email it to the recipient. Once you have finished customizing your Gift Card, click on "Add to Cart" and proceed to checkout.

If you would like to order another Gift Card you can go through the same process without proceeding to checkout.

Removing a gift card from your order

To remove a Gift Card from your order before an order has been processed, click on "Shopping Cart" and select the check box next to the Gift Card you wish to remove from your order. On the bottom left corner of your screen click "Remove Selected Items."

Printing a gift card

Printing a Gift Card requires a PDF reader, such as Adobe PDF Reader. If your computer does not have a Reader, then you must first install one. The Adobe PDF Reader is available as a free download at http://get.adobe.com/reader.

Once your order is complete, click on the "Print Gift Card" button. This will open the Gift Card PDF in a new window or tab. Print the PDF document and follow the folding instructions on the first page.

Resending a gift card

If you need to resend a Gift Card, you either can call us at 508.432.2002 or log into your account, select My Account, then click Gift Card and select Orders. Locate the Gift Card you wish to resend and click on Remind under the Actions column. Enter the appropriate information and click on the Submit button to resend the Gift Card.

Gift Cards can only be resent once every 30 calendar days.

Refunding a purchased gift card

Purchased gift cards can be refunded back to the purchaser only if a Gift Card has not been registered.
Troubleshoot

I am unable to redeem a gift card code

If you are receiving an error message that says the Gift Card has already been redeemed, this usually happens because the Gift Card Claim Code has already been redeemed to your account. Once you have entered the Claim Code on our site, we will keep the balance in your account for use on future purchases; you do not need to enter the Claim Code again. To confirm the funds are already on your account, view your Gift Card balance in Your Account at https://web.ovationtix.com/trs/store/148.

If this is not the problem, check the Terms & Conditions to make sure your order meets the rules and restrictions for paying with a Gift Card.

If you are still having trouble after following the above steps, please contact us at 508.432.2002 or 1.866.811.4111.

My gift card balance is inaccurate

If you have recently attempted to register a Gift Card to your balance, please check to make sure it has not already been added to your account. If this is not the problem, please contact us at 508.432.2002 or 1.866.811.4111.

I am unable to use my gift card balance in this order

Gift Cards cannot be used to purchase other Gift Cards or applied to any order containing another Gift Card.
Terms

Redemption

Gift Cards must be redeemed toward the purchase of eligible products. This does not include the purchase of another Gift Card. Purchases are deducted from the Gift Card Balance. Any unused balance will be placed in the recipient`s Gift Card account when redeemed. If an order exceeds the amount of the Gift Card, the balance must be paid with a credit card or other available payment method. Cape Cod Theatre Company may provide Gift Card purchasers with information about the redemption status of the Gift Cards that they purchase. To view your Gift Card Balance, visit https://web.ovationtix.com/trs/registergc/148 and log in under the My Account tab.

Limitation

Gift Cards may not be redeemed for the purchase of products from other OvationTix clients.

Gift Cards cannot be used to purchase other Gift Cards.

Gift Cards cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account, except in the extent required by law. Unused Gift Card balances may not be transferred.

Risk of Loss

The risk of loss and title for Cape Cod Theatre Company Gift Cards pass to the purchaser upon our electronic transmission to the purchaser, recipient, or delivery to the carrier, whichever is applicable. We are not responsible if a Cape Cod Theatre Company Gift Card is lost, stolen, destroyed, or used without your permission.

Fraud

Cape Cod Theatre Company has the right to close customer accounts and bill alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on https://web.ovationtix.com/trs/registergc/148 or any of its affiliated websites.

Limitation of Liability

CAPE COD THEATRE COMPANY AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Disputes

Any dispute relating in any way to Cape Cod Theatre Company Gift Cards shall be adjudicated in any state or federal court in New York City, New York, and you consent to exclusive jurisdiction and venue in such courts.

General Terms

Cape Cod Theatre Company Gift Cards are issued by OvationTix, a New York corporation. When you purchase, receive, or redeem a Cape Cod Theatre Company Gift Card, you agree that the laws of the State of New York, without regard to principles of conflict of laws, will govern these gift card terms and conditions. OvationTix reserves the right to change these terms and conditions from time to time in its discretion. All terms and conditions are applicable to the extent permitted by law.

Expiration

Expiration dates do not apply for Gift Cards issued in CA, CT, LA, ME, MD, MA, MT, NH, ND, OK, RI, VT, WA. Expiration dates apply in any other state solely to the extent as prohibited or limited by law.
Contact

Email

Toll fee phone

Phone number

508-432-2002

Register URL

https://web.ovationtix.com/trs/registergc/148

Website

CapeCodTheatreCompany.org
To redeem gift certificates numbered 000-900 please contact our box office directly during our box office hours Wednesday 12pm-2pm. and 2 hours prior to each performance.